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Application Support
If you have technical questions about IVERS functionality, or questions about account registration/credentials, please reach out to our Vital Statistics System Services team between 7:30am and 5:00pm Mountain Time , Monday through Friday (excluding legal holidays):
Certificate Requests - Order Support
If you are a staff member from a funeral establishment and have questions about certificate orders, please reach out to our Vital Statistics Customer Services team:
Phone: 208-334-5980, Option 1, then Option 6
Email: IVR@dhw.idaho.gov
Email: IVR@dhw.idaho.gov